Privacy Policy

Karito - Privacy Policy

At Karito, we value your privacy and are committed to protecting the personal information of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and safeguard your data.

1. Scope

This Privacy Policy applies to all information collected through our website (www.karito.co.in), WhatsApp communication, and any related services.

2. Information We Collect

We collect the following types of personal and business-related information:

• Name, phone number, and email address
• Business name and workshop location
• Order history and preferences
• Communication data via WhatsApp or phone

We do not collect sensitive personal information such as financial data, Aadhaar, PAN, or passwords.

3. How We Use Your Information

We use your data for the following purposes:

• To process and deliver orders
• To provide customer support and service updates
• To send promotional offers or relevant product information (only with your consent)
• To maintain internal records for billing and GST compliance

4. Sharing of Information

• We do not sell or rent your personal data to any third party.
• We may share necessary order or delivery details with trusted logistics or payment partners.
• All such partners are required to maintain the confidentiality of your information.

5. Data Security

• We follow reasonable technical and organizational measures to secure your data.
• WhatsApp communications are end-to-end encrypted and we never ask for sensitive data through unsecured channels.

6. Cookies and Website Tracking

• Our website may use cookies to improve browsing experience and gather analytics.
• These cookies do not collect personal details but may store browser data.
• You can control cookies through your browser settings.

7. Your Rights

You have the right to:

• Request access to your personal information
• Ask for corrections or deletion of your data
• Opt out of promotional messages at any time by replying "STOP" on WhatsApp

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

9. Policy Updates

This policy may be updated from time to time. The latest version will always be available on our website.

10. Contact Us

For any concerns related to privacy or to exercise your rights, please contact:

• Email: support@karito.co.in